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Legal notice

Information under article 10 of Ley 34/2002, de servicios de la sociedad de la información y de comercio electrónico (Information Society Services and Electronic Commerce Act, LSSI-CE).

Owner

  • Company name: Pisio Technologies, S.L., owner of Pisio
  • NIF (tax ID): B93856136
  • Registered office: Calle Juan Ramón Jiménez, km 0, núm. 11, esc. 3, pta. 4, 08191 Rubí (Barcelona), Spain
  • Registration details: Registro Mercantil de Barcelona (Barcelona Commercial Registry), sheet B-661414, folio 0, entry 1 of 27 July 2026
  • Email: hola@pisioapp.com
  • Telephone: +34 676 270 900
  • Data protection: privacidad@pisioapp.com

Purpose

Pisio is an online platform that puts people looking for a home, to rent or to buy, in contact with the agencies and owners offering it. It provides an information society service and is not a party to the lease or purchase agreement the parties may sign.

Responsibility for listings

Listings are provided by the agencies, professionals and private individuals who publish them, and they are responsible for the accuracy, truthfulness and lawfulness of what they publish.

Pisio checks certain legally required data before publishing a listing. Those checks are not a general guarantee of all the information published.

Anyone can notify us of a listing they consider unlawful with the "Report" button on its page (art. 16 of Regulation (EU) 2022/2065).

Complaints to Pisio

If you use Pisio as a consumer, write to us at hola@pisioapp.com, whether or not you have an account. You can also complain to us at the address or telephone number above.

If you have an account, you also have the platform's complaints form.

We keep a written record of the complaint and reply within one month at most from when you submit it (art. 211-4 of Llei 22/2010, del Codi de consum de Catalunya (Catalan Consumer Code)).

Official complaint, claim and report forms

We have the official complaint, claim and report forms of the Generalitat de Catalunya (Decret 121/2013). Ask us for them at hola@pisioapp.com or download them from the Agència Catalana del Consum (Catalan Consumer Agency) (https://consum.gencat.cat).

Send it to us at our registered office or to that same email address, by a means that leaves proof that we received it. We confirm in writing that it has arrived and reply within one month at most.

Language

These texts are available in Spanish, Catalan and English. If you use Pisio in English, you read and accept them in English. Ask us for the Catalan version at hola@pisioapp.com: we will give them to you in Catalan and serve you in Catalan (art. 128-1 of Llei 22/2010, del Codi de consum de Catalunya).

Public data sources

Pisio uses public administrative data to locate municipalities, provinces, autonomous communities, postcodes and addresses. Their licences require them to be credited:

  • © Instituto Geográfico Nacional (IGN): administrative boundaries. CC-BY 4.0 licence.
  • © Instituto Nacional de Estadística (INE): official municipality codes and their correspondence with postcodes. Public domain.
  • © GeoNames: municipalities and coordinates. CC-BY 4.0 licence.
  • CartoCiudad CC-BY 4.0 scne.es: placing the address of a home on the map. A service of the Instituto Geográfico Nacional.
  • © OpenStreetMap contributors: neighbourhoods of the municipalities that do not publish their own. ODbL licence.